Shipping policy

SHIPPING POLICY

FREE SHIPPING
We offer free standard shipping on all orders to the United States, United Kingdom, and Australia. No minimum order required.

ORDER PROCESSING TIME
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays. Once shipped, you will receive a confirmation email with your tracking number.

SHIPPING DESTINATIONS
We currently ship to the United States, United Kingdom, and Australia.

ESTIMATED DELIVERY TIMES
Delivery times are estimates and begin from the date your order is dispatched.
- United States: 8–14 business days
- United Kingdom: 7–12 business days
- Australia: 8–15 business days

Delivery times may be longer during peak seasons or due to customs delays.

ORDER TRACKING
Once your order has been shipped, you will receive an email with your tracking number. Please allow 3–5 business days for tracking information to update after dispatch.

CUSTOMS AND IMPORT DUTIES
Your order may be subject to import duties or taxes upon arrival. These charges are determined by your local customs authority and are the responsibility of the buyer.

LOST OR DELAYED PACKAGES
If your package appears lost or significantly delayed, please contact us at support@gomotionring.com and we will investigate and resolve the issue as quickly as possible.

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GoMotionRing is operated by an individual sole proprietor: Lee Shu-Fen (李淑芬)
Street: No. 23, Ln. 38, Danjin Rd.
City: New Taipei City
State/Region: Tamsui Dist.
Zip-code: 251
Email: support@gomotionring.com
Phone: +886 933 762 201

Country/region

Shipping policy